Grievance Redressal

Rapidoo Loans, through Trivani Vinimay Private Limited, maintains a dedicated Grievance Redressal Cell in line with RBI directives, to address customer concerns fairly and promptly.

1

Contact our support team at info@rapidooloans.com or +91 9599006664 with details of your concern.

2

If still unresolved, you may approach the RBI Ombudsman as per RBI's Integrated Ombudsman Scheme.

We follow RBI's fair practice guidelines on recovery and communication conduct, including reasonable calling hours and respectful engagement, and we do not tolerate coercive recovery practices by our team or partners.