Rapidoo Loans is committed to high standards of corporate governance across its lending operations. This policy sets out how Trivani Vinimay Private Limited conducts business ethically and in compliance with applicable law, including the Companies Act, 2013 and the guidelines issued by the Reserve Bank of India for non-banking financial companies.
The objective is to maintain a structure that supports responsible management and sound decision-making. The Board of Directors provides strategic direction and oversees risk management, regulatory compliance, financial reporting and customer conduct.
Key principles
1
Accountability
Decisions are documented, owned and reviewed. The Board and management remain answerable for the outcomes of lending practice.
2
Transparency
Loan terms, charges and processes are disclosed to borrowers in plain language before any commitment is made.
3
Integrity
Fair and ethical conduct is expected at every stage of sourcing, underwriting, servicing and collection.
4
Compliance
Operations adhere to RBI directions, the Companies Act and all other applicable regulatory requirements.
Board oversight
- The Board reviews business performance, portfolio quality and compliance status at regular intervals.
- Policies covering fair practice, interest rates, risk management and KYC/AML are approved by the Board and reviewed at least annually.
- Internal audit findings and customer grievance trends are placed before the Board for corrective action.
- Conflicts of interest and related-party dealings are disclosed and dealt with as required under law.
Conduct and culture
Employees and authorised representatives are required to follow the Company’s code of conduct, maintain the confidentiality of borrower information and avoid any practice that could mislead a customer. Breaches are investigated and acted upon.
Through this policy, Rapidoo Loans aims to protect customer interests, maintain regulatory trust and support sustainable growth of the business.
This policy is issued by Trivani Vinimay Private Limited (RBI Reg. No. B.05.05894), which operates the Rapidoo Loans platform. It is reviewed by the Board of Directors periodically and may be updated to reflect changes in regulation or business practice. For clarification, write to
info@rapidooloans.com or call
+91 9599006664.